Boiler Breakdown

First, check your boiler pressure, most modern boilers dip below a safe operating level. If the pressure is low, follow the manual to repressurise it, or call Snug Services for guidance. Avoid trying complex repairs yourself if you're not gas-safe registered; safety is paramount.

We prioritise breakdowns and offer same-day or next-day appointments where possible. Our Gas Safe–registered engineers arrive fully equipped to diagnose and often resolve issues on the spot, keeping disruption minimal.

It depends on the issue. If the fault is with common components—like valves or controls—we’ll often repair it onsite with genuine manufacturer parts. If the boiler is old or beyond economical repair, we’ll explain your options, including modern, energy-efficient replacement systems.

We use only top-quality, manufacturer-approved parts to ensure your boiler runs safely and reliably. We always provide transparent, fair pricing upfront—so you’ll know if a part replacement is needed before we proceed.

Yes. In urgent cases, we’ll assess temporary heating options and offer fast-track repairs or replacements to restore heating and hot water, especially during cold snaps when you need it most.